Refund policy

Return & Refund Policy
Because our products are handmade personal care items, we can't accept returns. If you're not completely satisfied, contact us within 14 days of purchase with your order number and a description of the issue, and we'll issue a refund to your original payment method within 5 to 7 business days. Shipping fees are non-refundable. We don't currently offer exchanges, but we're happy to help you find the right product for your skin. Questions? Email info@archandauraaesthetics.com.